Introduction

Allday in Africa Limited is an International Tour Operator based in Africa. It is registered with certificate of incorporation of a company no. 138856968 under the laws of United Republic of Tanzania with its principal place of Business at Sokoine City Centre Street Arusha and with postal address P. O. Box 1401 Arusha, Tanzania. By accessing our website: you have unconditionally accepted, without the ability to revoke, our terms and conditions herein. You agree that you will not make any unauthorised, false or fraudulent booking and that you will not attempt to interfere or alter with the operation of this website, or corrupt any data or software. Allday in Africa urges all its users to use this website only by following the terms and conditions kept. Please refrain from using this website if you do not agree to these Terms and Conditions and exit immediately.

About our website

Our website: alldayinafrica.com contains all the information you may need about the holidays we provide all over Africa. It gives you the ability to access all the tours, make a booking and pay directly online. If you need any extra information, our live chat provides you with a 24/7 support. Our blog page also provides you with peoples’ experience and what you are to expect when you book a tour with us. Our terms and conditions cover the use of any material in this website and commands users to follow and abide by these Terms and Conditions and by all instructions and procedures set out. Failure to follow all instructions and procedures may lead to denial of access to this website, and possibly legal action being brought against you.

Online Bookings

Our website gives you the ability to make and reserve a booking online. With the ability to make an online account, your data will be stored and be available for you next time you need to make a booking. The personal information that will be collected and stored includes: –

• First name

• Last name

• Date of Birth

• Nationality

• Passport Details

• Email address

• Phone number

• Address of residence

• City of residence

• State / Province / Region of residence

• Zip / Postal code

• Country of residence

• Emergency contact

• Special requirements

• Payment card details

Allday in Africa Limited advises you not to share your log in details with anyone including third party on-line service. By using our online booking service, you automatically agree to accept responsibility for all activities that occur under your account.

Our website gives you the ability to cancel, at anytime, your existing booking with us. You can do so by signing in your online account or by contacting us directly. If you are due for a refund after cancellation, you then have to follow Cancellation and Refund policy shown to you at the time of booking.

You can also change your existing booking but all the changes have to be done accordingly. For more details about how to change your booking, please contact us through any of our 24/7 support.

Online Payments

Allday in Africa Limited gives you the ability to pay for your booking online using your debit / credit card. Given the ability to use all major credit cards, Allday in Africa Limited reserves the right to verify the card used to pay for a booking made online. If the bankcard details do not match the booking, we may ask for further verification of ownership and consent. If you require alternative payment methods, please contact us immediately for assistance.

Depending on your location at the time of booking, you may incur additional charges based on the currency conversation rates. The accuracy of such rates is not verified, and is based on several publicly available sources. We will not be liable for any losses caused by the currency conversion nor do we guarantee or warrant the accuracy of currency conversion in our site.

Cancellation and Refunds Policy

Notice of cancellation must be made in writing and refunds will be issued based on number of days prior to travel date. Please take note that: –

• Any reservation cancelled between 90 to 61 days = cancellation fee is 20%

• Any reservation cancelled between 60-46 days = cancellation fee is 50%

• Any reservation cancelled between 45-31 days = cancellation fee is 75%

• Any reservation cancelled between 30 days or less = cancellation fee is 100%.

Refund process normally takes 3 to 4 weeks and will be done in the same form of payment received or a credit note will be issued for future booking. WE STRONGLY RECOMMEND you get Travel Insurance for TRIP CANCELLATION and EMERGENCY MEDICAL EVACUATION. Please contact your local insurance or any other companies offering this coverage.

Modification to our Terms and Conditions

We can change, amend, or update our Terms and Conditions to meet the recent demand of our legal requirements and the way our business requires to be operated. In the case of an update or change, a notification will be placed on this webpage. We, therefore, advise you to be checking these Terms and Conditions on a regular basis. By using this website, you agree to be bound by the latest version of these terms and conditions.

Disclaimer and Limitations to liability

a) By using our website that has been provided to help you learn more about our holidays and make a booking of your choice, you agree and accept that Allday in Africa limited makes no representations, warranties, or claims as to the accuracy of all the information or any other material available in this website and that neither does it constitute any form of advise nor recommendation to you.

b) Allday in Africa Limited does not guarantee that the use of this website will be compatible with all hardware and software used by visitors to our site.

c) To the maximum extent permitted by applicable law, Allday in Africa disclaims all representations, warranties and covenants relating to the information, software, products and services contained in this website. Everything in this website is provided as it is without representation, warranty or covenant of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement of third party rights.

d) By using our website, you automatically accept that Allday in Africa Limited will in no event be liable to you for any direct, indirect, special, incidental, consequential (including among other things loss of revenue or profits), or any other loss arising from the use (or non-use) of the information, products, and services contained in this website.

e) Allday in Africa Limited will not be liable to you for personal injury or death resulting from any negligence, for fraud or for any matter that would be caused by the use of our site.

f) As a condition of use of this Website, you shall indemnify Allday in Africa Limited from and against any and all liabilities, expenses that include legal fees and damages arising out of claims resulting from your use of this Website, including without limitation any claims alleging facts that if true would constitute a breach by you of these terms and conditions.

Copyright, database and trademarks rights

Allday in Africa limited claims ownership of all materials in this website that include audio clips, button icons, data compilations, designs, digital downloads, graphics, images, text, logos, photographs, software, trade dress, video clips, and are protected by copyright, database rights, trademarks, and/or other intellectual property rights. These reserve all rights of use, anywhere in the world.

By using our website, you agree that you will not in any way use any of the material presented commercially. You will not broadcast, extract, modify, redistribute, republish, resale, or share it to third parties no matter what form. You also agree you will not in anyway try to copy, recreate or publish our data or any material from our website on your own database without our permission.

By law, you are allowed to download or print-off any information relevant to you for personal use only. This information includes your Tour Itinerary, or any information essential for use when in tour with Allday in Africa Limited or any of its representatives.

Failure to follow the instructions set by these Terms and Conditions and using any material contained on this website is an offence of law and may result in prosecution.